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| General questions about the moneyslex service. |
| How long does it take until my L$ order will be paid out? |
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Depending on the selected method of payment the delivery times for your Linden Dollars may vary.
You can find a detailed overview of the delivery timeshere..
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| Is moneyslex safe? |
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Yes, moneySlex runs Linden Labs` RISK-API to check all transactions for fraud as a precaution.
All saved Data and other transaction information is stored and saved within a self developed security system.
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| Is there a trading limit? |
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For new customers the trade limit for the first 4 weeks is 500,00 EUR.
After 6 weeks the trade limit is 500,00 EUR per 24 hours.
If you need to trade bigger amounts of Linden Dollars please contact Milz Yue inworld.
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| Questions regarding payment with moneyslex |
| Which providers are available for payment handling? |
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depending on your choice of currency and the country you reside in, you have the choice of up to 15 different methods of payment.
Available are:
Paypay
moneybookers
ClickandBuy
paysafecard
Wallie Card
Creditcard
bank express-transaction
Pay by Wire
Sofortüberweisung
Giropay
Neteller
Ukash
CardBlue
more providers will be added shortly.
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| What are the available currencies for payment? |
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At this moment you can pay in 7 currencies using moneyslex.
EUR, GBP, USD, CAD, AUD, CHF, JPY.
The exchange rates are delivered and updated daily by the European Central Bank.
Your currency is not listed? send an e-mail to support@moneyslex.com.
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| What are the current exchange rates for Linden Dollars? |
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The current exchange rates of your selected currency are available on our overview-page for monetary and L$ rates.
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| I have a confirmation of payment but did not receive Linden Dollars yet? |
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Have you entered your SL avatar name correctly? as a additional security feature we will contact the Avatar listed in the exchange order, please log into SL and check for received ingame messages(IMs) and notecards.
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| I have received an e-mail or regular mail with a verification code. What do i have to do now? |
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Please enter the code on the register page to verify you e-mail or address.
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| Questions related to our Second Life inworld Terminals |
| How can i get a moneyslex inworld Terminal? |
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Our Second Life moneySlex inworld Terminals are available in many locations. In order to get a moneySlex Terminal package you just have to click on one of our terminals and select the option "free ATM" in the blue dialogue window in the top right corner.
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| Why can`t I verify? |
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Please contact our support via e-mail or in Second Life IM Milz Yue.
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| When is the provision paid out? |
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Once per week Sunday or Monday.
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